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About WebCM

An Australian contract management solution built by contract managers, for businesses that take governance seriously.

WebCM is a contract management solution designed by people with extensive hands-on experience in contract administration, management, governance and procurement. Short for Web Contract Management, it’s accessible online from anywhere and operates independently from your own organisation’s IT infrastructure — a web-based software solution offered as a hosted service.

WebCM is owned and operated by Contracts Online Pty Limited, founded in 2012. The team brings decades of combined experience in procurement and contract management, and has provided business advice to organisations including ANZ, IAG, Westpac, Qantas, Centrelink and the RTA.

A satisfied customer is the best business strategy of all.

THE TEAM

Meet the founders

Built and run by two people who’ve spent their careers solving the problems WebCM solves.

WebCM director

Chris Wilson

Co-founder · Head honcho

Chris leads Contracts Online and has spent decades as a contract manager and administrator. He knows what makes a contract manager’s life harder — and easier.

WebCM director

Mark Pigram

Co-founder · Resident geek

Mark is WebCM’s resident geek — and, by the standards of IT specialists, surprisingly good at people. His background includes the design of a custom ERP built to run a business.

OUR STORY

Built in 2012. Trusted ever since.

WebCM’s foundation clients included Bendigo Bank, the Australian Foundation Investment Company, and the Royal Flying Doctor Service (Victoria). All three remain with us today — alongside dozens of organisations across government, financial services, aged care, and beyond.

The product has grown alongside its customers. What started as a way to wrangle contracts is now a full platform for governance, compliance, supplier collaboration and workload planning.

Bendigo Bank AFIC Royal Flying Doctor Service

BUILT FOR THE WORK

What you can do with WebCM

Capabilities developed over more than a decade, refined with input from customers managing thousands of contracts.

Multilingual

English and Maori included; any other language easily configured.

Workload planning

Built for 300+ contracts; essential for organisations handling 1,000+.

Forward commitments

Apply budget to contracts and compare against actual expenditure.

Action lists

Shared task lists between clients and suppliers. Reduce risk, lower costs.

Compliance module

Manage compliance initiatives — policy or regulatory — across the organisation.

Supplier collaboration

Same view of the contract. Same information, better outcomes.

INFRASTRUCTURE & SECURITY

Australian-hosted. Built to ISO 27000.

Contracts Online uses Microsoft Azure Cloud Services (Australia) to deliver WebCM. The platform scales — in users and infrastructure — with whatever your organisation throws at it.

The ICT environment has been designed and implemented to align with best practice and ISO 27000 standards.

  • Access restricted to those with a need to know
  • Multiple layers of security including firewalls and encryption
  • Penetration testing undertaken every year
  • Australian data sovereignty — all data hosted in Australia
✓ ISO 27000 aligned

Hosting

Microsoft Azure

Australia region

Pen Tests

Annual

Data Sovereignty

AU only

Isometric illustration of unified contract management — WebCM connects departments, systems and data into one platform.

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