From foundation customers still with us since 2012 to teams across financial services, aged care, healthcare and disability support — WebCM is built for organisations that take contract governance seriously.
WebCM has been Australia’s specialist contract management platform since 2012. The organisations on this page span four broad sectors — financial services, aged care, healthcare, and disability support — and they share three things in common: meaningful contract volumes, exacting governance requirements, and a preference for software that adapts to how they already work.
The platform is configurable rather than prescriptive, which means a banking compliance team and an aged care procurement function can both use WebCM without either of them compromising on terminology, workflow, or audit trail.
INDUSTRIES
Built for sectors with serious contract obligations
Four broad industries make up the majority of our customer base. Each has distinct requirements; WebCM is configured to suit.
Financial services & investment
Banks and listed investment companies use WebCM to manage supplier contracts, service agreements and counterparty obligations under strict compliance regimes.
Customers include: Bendigo Bank, Australian Foundation Investment Company, Djerriwarrh Investments, Mirrabooka Investments, BoardRoom.
Aged care
Aged care providers manage hundreds of supplier and service contracts across facilities. WebCM consolidates them, with role-based access and traffic-light compliance reporting.
Customers include: Opal Specialist Aged Care, Nazareth Care, Doutta Galla.
Healthcare & emergency services
Organisations delivering essential health and emergency services use WebCM to track service agreements, maintenance contracts and supplier obligations across distributed operations.
Customers include: Royal Flying Doctor Service (Victoria).
Disability & community services
NDIS providers and community support organisations use WebCM to manage participant agreements, supplier contracts, and the documentation trails their funding requires.
Three customers from day one. Still with us today.
When Contracts Online launched WebCM in 2012, three Australian organisations took a chance on a new platform. More than a decade later, all three remain customers — alongside the dozens who’ve joined them since.
Bendigo Bank
FOUNDATION CUSTOMER
Australian Foundation Investment Company
FOUNDATION CUSTOMER
Royal Flying Doctor Service (Vic)
FOUNDATION CUSTOMER
WHY THEY STAY
What our customers value about WebCM
Three things customers consistently tell us drove the choice — and the renewal.
Australian-built, Australian-hosted
Data sovereignty matters to regulated industries. WebCM is developed in Australia and hosted in Microsoft Azure's Australia region, ISO 27000 aligned.
Configurable, not prescriptive
A bank and an aged care provider have very different contract structures. WebCM adapts to each — no compromise on terminology, workflow, or fields.
Pricing that scales with you
Per active contract, not per user. Bring everyone into the system — staff, suppliers, auditors — without paying for seats you don't use.
IN THEIR WORDS
What customers say
“
The gold standard in standalone contract management systems.
CPO Government Agency
“
I can see now why you are so zealous about keeping WebCM pure — it really works.
Independent contractor Consulting business
“
I wouldn’t have been able to make the savings in contracted spend without WebCM.